The purpose of the checklist is to help Clients/ Retailer Partners gather the necessary information to facilitate the successful installation of a pre-purchased CCTV system into a residential dwelling or small business premises. Answers to the questions in the table should be obtained prior to purchase to ensure a successful install:
| Requirement | Consideration | YES/ NO |
|---|---|---|
| Property Type Discuss with the customer the type of property that they will be installing the equipment on. Is the property suitable for installation? | Are the areas that the cameras will be situated accessible by a 2 section ladder i.e. no higher than 2 storeys from ground level? | |
| Access Discuss with the customer access to the property * If ‘NO’, contact TSG to check feasibility of Install on 0333 121 0028 | Is the property accessible by a Transit van style vehicle? | |
| Permissions Discuss with the customer permission for installation. | Do you have the permission of the property owner to install CCTV equipment? N.B. Holes will need to be drilled through external walls. | |
| Recording Device Selection Discuss the size of the HDD, the number of channels required and whether the customer requires remote viewing. | Have the areas of the property to be covered been discussed? Does the number of channels take into account future additions? | |
| Camera Selection Discuss the right camera solution for the property e.g. Bullet / Dome / Wide Angle / PTZ / Night vision. | Have any special camera or footage requirements been taken in to account? E.G. Licence plate identification, night vision distance etc. | |
| Monitor Type How will footage be viewed? Is an existing monitor being used? | Does the intended monitor have suitable connections that are compatible with the DVR? E.G. HDMI / VGA etc. | |
| Monitor Cable Routing Discuss where the Monitor will be positioned (Loft?) and the distance between the DVR/ NVR and the Monitor | Are the cables long enough to reach the Monitor and is there a sensible route for the Monitor cable to be routed to the DVR/ NVR location? (Long internal video cables can cause issues) | |
| Camera Cable Management Discuss where the cameras will be positioned and the distance between the cameras and the DVR. | Are the cables long enough to reach the DVR? Have all wall returns and doorways been considered in the overall distance? | |
| Power Socket Availability Consider that the DVR, Cameras and the monitor will usually all require power. | Are there enough power sockets at the intended DVR location? Are there working available power sockets in the loft? | |
| Remote Viewing Access In cases where the customer wishes to use the remote viewing facility they will require a suitable portable device and adequate broadband services on site and on the mobile device **Note that Business VPN may not allow Remote Viewing | Is there home broadband? Is the broadband speed greater than 4MB? (If not, the video playback may have issues). Is the Modem/ Router close to the location where the DVR will be positioned? (If not, a powerline adaptor may be required) | |